What currencies can I bet with and what is the minimum unit stake?
You can manage your Bet365 account in any one of Bet365 internet sportsbooks listed currencies. All deposits, wagers and withdrawals are conducted in your selected currency. The minimum unit stake for each currency is listed on the Bet365 website.

What is the maximum stake?
The maximum stake available for each bet will be displayed on your Bet365 betting slip.

How do I know if I've won?
When you are logged in to your Bet365 account, you can click on the 'Members' button to access your account history. Select 'Settled Bets' from the Bet365 drop down list and click on the submit button to view returns on any winning bet. Returns from settled Bet365 wagers are added to your account balance.

Bet365 Sportsbook Transactions

How do I make deposits and withdrawals from my account?
Bet365 sportsbook accepts payments by all major debit and credit cards, Western Union, NETeller, FirePay, Fast Bank Transfer, Bank Wire and Cashier's Cheque, Bankers Draft, IMO or Personal Cheque via Fed Ex or Regular Mail.

Are my transactions/personal details secure?
Bet365 sportsbook website has been developed with your personal privacy and security as our prime concern. All payments are processed using software from 'Retail Logic,’ one of the leading providers of online credit and debit card transaction processing solutions, employing only the highest standards of data encryption to ensure your details can not be accessed or misused.

What if I discover that I have input some incorrect personal information?
If you need to correct information that you have entered, you can do this using the 'Update Personal Details' facility on the Bet365 sportsbook site. Some details like the Cardholder's name and the name that you used to register cannot be altered for security reasons. If you discover a discrepancy, you should contact Bet365 Customer Service immediately to have the error rectified.

What if I forget my password?
If you forget your password you can email Bet365 sportsbook and then supply the details that match the information held on your account. If you have any difficulty, please contact Bet365 customer service. Once Bet365 has established your identity and you have correctly answered your personal security questions, Bet365 can provide you with a new password or send you your current password by email. For complete details, go to the Bet365 sportsbook website.